No, we offer free shipping throughout Mexico with Estafeta, DHL, and Redpack. Additionally, you can track your order in real time. If you need to make a return, you have 30 days to easily manage it. Thousands of customers already trust us.

We accept Visa, Mastercard, Apple Pay, and more. All payments are protected with advanced bank-grade encryption and processed through secure platforms with anti-fraud verification. If you have any questions, our support team is available to assist you 24/7 at Elimilano.shop@gmail.com

You can request a size change within 30 days, even for clearance items. Although we are clearing out stock, we maintain agreements with the factory to be able to manage exchanges and send you the correct size without complications. Therefore, these garments will only be manufactured again for customers who have purchased with the return guarantee.
If you are in doubt between two sizes, we recommend choosing the larger one for a better fit.

We previously had a physical store in Guadalajara, but it is currently closed. We are moving operations to Mexico City and are therefore liquidating the remaining stock from the Guadalajara store. We will soon reopen in Mexico City with a new collection.

Yes, you can track your order using your 4-digit order number from the "Track Order" option in the website menu, along with your email or phone number.
Alternatively, you can also inquire about your order status by writing to our customer service email at elimilano.shop@gmail.com

Yes, we have automatic volume discounts that are applied directly in the cart without the need for codes. When you buy 2 products, you get a 10% discount; with 3, a 15%; with 4, a 20%; and with 5, a 25%. Additionally, after your purchase, you will receive an exclusive code with a 30% discount for your next order.